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getting ghosted? 👻
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getting ghosted? 👻
Daily Sales Newsletter May 7, 2024 |
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Hey, this is SalesDaily. It delivers sales insights like pouring coffee into your cup – strong, invigorating, and ready to get things done.
In today’s issue:
Salman Mohiuddin: changed priorities?
Mike Gallardo: 2 emails when ghosted
Ricky Pearl: perfect meeting procedure
Brian LaManna: steal his template
Short tip on how to address ghosting
Getting ghosted is not fun - what can you do to prevent it?
You can't totally stop ghosting, but you can try to reduce it, even if you're a top seller.
Here's a tip Salman Mohiuddin recommends: if someone ghosts you during a deal, ask if their priorities have changed. For example, tell them, "Our legal team is ready to proceed, but if your plans have shifted, let me know so they can refocus."
This approach works with any team, helping you understand why they stopped responding.
Remember, you can manage ghosting, but you can't eliminate it!
2 email templates from Mike
Mike Gallardo offers two straightforward email templates for when you haven't heard back from a prospect.
Here’s a sample of one that's straightforward and polite:
First email template: direct approach
"Hey Jill,
Last time we talked, you mentioned that your top priority was X, and we were excited about the possibility of working together.
If things have changed or if you've just been busy, that's totally fine. Just give me a quick update when you can.
Cheers,
Mike
P.S. If you're planning to get back to me later, that's okay too!"
4 ways to improve show rates
Ricky Pearl outlines several effective strategies in his post to prevent no-shows and reduce ghosting for meetings:
Immediate invites
Right after booking the meeting, send a calendar invite to keep the appointment fresh in the prospect’s mind.
Follow-up on unaccepted invites
If the invite isn’t accepted, quickly follow up with the prospect to confirm they received it and to correct any issues.
Confirm meeting times
A couple of days before the meeting, send a confirmation request asking the prospect to verify the time is still convenient. This step requires a response, making them more likely to commit.
Verbal confirmation on the day
If there’s no prior confirmation, call the prospect on the day of the meeting to get a verbal agreement that they will attend.
PODCASTS
TO-GO
Monica Stewart: How to stop getting ghosted after demos
Brian LaManna: My favorite template to get deals unstuck.
Nick Cegelski: tips to avoid getting ghosted
Steli Efti: 8 tips to avoid no-shows
QUOTE OF THE DAY
"The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack in will."
MEME
Don’t be that guy 😂
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