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How to demo with impact - advice from Salman, Brian & Gal
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Daily Sales Newsletter November 08, 2024 |
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Hey, this is SalesDaily. It delivers sales insights like pouring coffee into your cup â strong, invigorating, and ready to get things done.
In todayâs issue:
Gal Aga: $50M demo framework
Salman Mohiuddin: How to avoid early discounts
Keith Weightman: Transform your demos into powerful stories
Brian LaManna: My 8 favorite in-demo questions
The $50M demo framework
Learn from these pro sellers
Gal Aga outlines a demo framework that helped drive $50M in ARR by focusing on the buyerâs needs rather than a standard product tour:
Define âwhat good looks likeâ
Demos should validate that a product addresses root problems. Create a clear map linking common customer problems to product features, so AEs know exactly which demo paths address each root cause.Identify âlightbulb momentsâ in discovery
Use discovery not just for qualification but to uncover âlightbulb momentsââspecific buyer challenges that inform which demo path to take. Ask targeted questions to find these unique insights.Recap the âWhyâ before each demo section
Keep connecting each feature to the buyerâs needs. For instance, if access to CxOs is challenging, recap with something like, âYour team struggles to access CxOs behind email walls.âDemo solutions, not features
Shift from a product tour to a problem-solving approach. Instead of saying, âHereâs our analytics,â show a scenario, like how Aligned could bring visibility into buyer engagement, making it easier to reach decision-makers.Validate value, not understanding
Make the demo an interactive value discovery. Instead of simply asking if it âmakes sense,â prompt buyers to envision how theyâd use it, e.g., âHow might this help your team with multithreading?â
How to avoid early discounts
Salman Mohiuddin advises salespeople to pause before offering discounts after a successful demo.
Here are five checks to make sure you're negotiating strategically:
Confirm value alignment
Ensure every decision-maker sees the value and understands the business case. If they donât, you need to clarify this before moving to price discussions.Establish vendor preference
Find out if youâre their top choice. Ask directly, "Aside from pricing, which platform does your team feel best meets your needs?â If youâre not the favorite, keep working on building confidence before discussing pricing.Involve procurement early
Get procurement on board sooner rather than later, ideally through your champion. Make sure they know the value of your solution and the problems it solves. Avoid offering discounts prematurely, as procurement will negotiate from your starting price.Clarify next steps
Know the full approval process before negotiating. Ask, âIf we agree on price, could you outline the approval steps and whoâs involved?â This ensures youâre not left in the dark about signing stages.Use âgiveâ and âgetâ
If offering an incentive, request something in return, such as a multi-year deal or a case study. This two-way exchange strengthens the negotiation without setting a precedent of discounting without a trade-off.
Transform demos into powerful stories
Keith Weightman emphasizes improving sales demos with these five clear steps to make presentations impactful and engaging:
Identify the FAA
Start by understanding what the buyer wants to Fix, Accomplish, or Avoid (FAA). Ask why this goal matters and why itâs urgent. Use their answer as the core of your story.Define win themes
Pick 1-3 unique themes that highlight why your solution is the best choice. Make sure these themes stand out and are tailored to the buyerâs needs.Create a structured story
Avoid random feature-hopping. Build a clear storyline that flows logically, using language and examples that resonate with the buyerâs world. Write an outline or even a script to keep on track.Prepare the demo environment
Customize your demo with the buyerâs terminology and workflow. Set up specific pages, clicks, and fields so you wonât have to apologize for technical issues, poor internet, or irrelevant data.Do a dry run
Practice the entire demo before going live. This rehearsal helps you catch and fix issues with story flow and timing, so you can present confidently.
TO-GO
Brian LaManna: 8 of my favorite in-demo questions
Mike Gallardo: 7 questions my top AE asks on her demos
Chris Orlob: The worst way to demo your SaaS product?
Ben Gobbitt: The most powerful way to follow up post demo?
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