mastering cold calls šŸŽÆ

Become a better cold caller with these techniques

mastering cold calls šŸŽÆ

Daily Sales Newsletter

July 23, 2024

Hey, this is SalesDaily. It delivers sales insights like pouring coffee into your cup ā€“ strong, invigorating, and ready to get things done.

In todayā€™s issue:

  • Nick Cegelski: Cold call script

  • David Rolls: Call me back in 6 monthsā€¦

  • Holly Allen: 3 tips if you hate calling

  • Keith Laughner: Sales call effectiveness

Nickā€™s cold call script

Focus on the small things to constantly improve your calls.

Nick shares his cold call script for prospecting Loom:

Tailored-permission opener

"[Name], I just finished watching an ad about Loom's new use cases for sales. You might hate me, but this is a cold call. It is a well-researched one, and Iā€™m wondering if I can get half a minute to share why that ad made me call you."

Purpose: Integrates context to increase the likelihood of getting permission.

Pitch (assuming they say yes)

"The reason I called is that I've seen Loom release quite a few use cases for sales recently. Seeing you all promote Loom for Sales on YouTube makes me think you might have a more intentional strategy of going after sales teams.

A lot of marketing leaders I talk to tell me it can be frustrating to break into the revenue tech space because it can get REALLY noisy.

About 2 million salespeople follow our podcast and newsletter series, and companies like Gong and Superhuman advertise with us to reach those sales teams.

I think our audience would be interested in Loom. Iā€™m wondering if youā€™d be open to learning more when I'm not calling you out of the blue?"

Alternatives to "Call me back in 6 months"

David says one of the most pointless questions a BDR can ask is: "Mind if I call you back in 6 months?"

Better approaches:

  1. Challenge their timeline:

    • If they say, "Call me back in X months," ask, "What's going to change between now and then?"

    • This uncovers the real reason behind their request.

  2. Address objections confidently:

    • Improve your skills to handle objections instead of deferring the call.

Situational responses:

  1. "We're not interested, thanks":

    • Ask, "What does 'not interested' mean? Does it mean X, Y, or something else?"

  2. "We're in a long-term contract":

    • Use hypotheticals: "If the service was awful, would you still be unable to leave?"

    • This can reveal break clauses or review periods.

Always dig deeper to find the truth behind objections and timelines, ensuring you make the most of every conversation.

Top 3 tips for sales reps who hate calling

Holly shares her top 3 tips for sales reps who hate making calls:

1. Target warmer prospects

  • Start with closed lost deals, LinkedIn engagements, and email opens.

  • This builds confidence.

2. Call blocks with colleagues

  • Pair up for call blocks, even via Zoom.

  • Share rejections and support each other.

3. Set realistic goals

  • Don't call just to hit KPIs.

  • Set realistic dial and connect goals.

  • Consistency helps refine these numbers.

TO-GO

James Donaldson: How to structure cold calls

Justin Jay Johnson: I averaged 476% quota attainment as a BDR

Keith Laughner: Improve your sales call effectiveness

Harry Monkhouse: An exercise I do with sales teams to give them more control & confidence

QUOTE OF THE DAY

ā

"Most salespeople get far too excited about questions from the prospect."

Giulio Segantini

PODCASTS

MEME

Donā€™t be that guy šŸ˜‚

Reply

or to participate.