đŸ’Ș winning mindset

Mastering the mindset behind top sales performers

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đŸ’Ș winning mindset

Daily Sales Newsletter

January 17, 2025

 

Hey, this is SalesDaily - helping you and 17,151 other sales pros stay sharp and win.

Mindset has come up a lot for me lately.

Yesterday, I led a workshop with a UK SDR team, focusing on outbound strategies and how mindset impacts performance.

Today, after recording an episode of Umar Hameed’s No Limits Selling podcast, we discussed how critical mindset is for success in sales.

That’s why today’s focus is on growth and success:

  • Mark Hunter & Meredith Elliott Powell: A winning mindset

  • Brandon Fluharty: Think like a business owner

  • Umar Hameed: NLP strategies for better sales results

  • Mark Colgan: Getting comfortable with rejection

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Building a winning mindset in sales

Meredith Elliott Powell and Mark Hunter discussing how mindset influences sales success. They emphasize the importance of belief in your product, maintaining a positive environment, and conditioning your mind daily to achieve goals:

Belief in your product

  • Believe in your product or service. If you don’t, customers won’t either.

  • Shift your focus from selling a product to helping the customer succeed.

Start your day with mindset conditioning

  • Begin each morning with positive messages. Spend 10 minutes feeding your mind with affirmations or motivational material.

  • Express gratitude for opportunities and successes to set a productive tone for the day.

Avoid negativity

  • Surround yourself with positive influences. Avoid negative people and environments that drag you down.

  • Create a network of accountability partners to support and motivate you.

Celebrate small wins

  • Recognize progress by celebrating small milestones, such as making a meaningful connection or booking a meeting.

  • Focus on behaviors leading to success rather than waiting for the final result.

Improve resilience

  • Change your physical state to break out of funks. Walk, play a sport, or change your environment to gain fresh perspective.

  • Use inspiring stories or videos about overcoming obstacles to motivate your team or yourself.

Focus on curiosity during conversations

  • Approach sales calls with curiosity. Ask questions to understand the customer’s needs deeply.

  • Be comfortable with silence; it allows clients to share more and builds rapport.

Set small, actionable goals

  • Break large tasks into small, manageable steps to stay motivated.

  • Track calls, meetings, or other activities to measure progress toward your goals.

Stay present in conversations

  • Be fully engaged with your customer. Avoid distractions like your phone or other tasks during meetings.

  • Reference previous conversations to show you’re actively listening and invested.

Shift your perspective on rejection

  • View rejection as part of the process and an opportunity to learn.

  • Focus on long-term goals instead of short-term setbacks.

Build a growth mindset

  • Embrace learning and believe in your ability to improve.

  • Surround yourself with people who push you to grow and challenge you constructively.

Think like a business owner

Brandon Fluharty emphasizes that success in strategic sales comes from adopting a mindset of ownership and accountability. It’s not about waiting for the perfect setup—it’s about creating it yourself:

  • Think like a business owner
    Approach your territory or account list as if you’re the CEO of your own consulting firm. Shift your focus to running your own “business” with urgency and high standards.

  • Be proactive, not passive
    Instead of waiting for direction, create a business plan for your territory or accounts. Present it to your leaders to align on strategy.

  • Build your own system
    Top performers don’t wait for perfect conditions. They create their own processes and improve them continuously.

  • Stay scrappy and focused
    Strategic sales isn’t all about polish. It requires effort, persistence, and a willingness to tackle challenges head-on.

  • Avoid victim mentality
    Complaining about team structures or account sizes only leads to repeating mistakes. Focus on solving problems instead of waiting for things to improve.

  • Take ownership of your growth
    Every top 1% performer acts like an entrepreneur in their role. Success comes from building your own “utopia,” not waiting for someone else to do it.

NLP strategies for better sales results

In this episode of No Limit Selling Podcast Umar Hameed discusses the psychology of salespeople.

He shares how mindset influences sales success and offers practical steps to overcome common challenges:

1. Identify and Break Limiting Beliefs

  • Action: Reflect on moments of frustration in your sales career. When did you feel stuck? Recall the emotions and pinpoint where those feelings might stem from in your past.

  • Example: If you struggle to close deals, it could be linked to a childhood belief about self-worth or money. Consciously address this belief and replace it with a more empowering one.

2. Resolve Inner Conflicts

  • Action: Notice when you feel both confident and doubtful during sales tasks. Write down the conflicting thoughts and ask, "What proof do I have that supports or challenges each thought?"

  • Tool: Use NLP techniques, such as visualization, to resolve these conflicts by creating alignment between your confident and doubtful sides.

3. Overcome Cold Calling Anxiety

  • Action: Rewire your mindset about cold calling by associating it with curiosity instead of fear. Before calling, take a deep breath and ask, “What interesting thing can I learn from this call?”

  • Tool: Practice a new mental pattern. Look at the phone, feel curiosity, decide to act, and visualize a successful conversation before dialing.

4. Build a Positive Sales Mindset

  • Action: Shift from “selling” to “serving.” Instead of focusing on closing a deal, focus on solving the client’s problems. This approach reduces pressure and builds rapport.

  • Daily Habit: Start your day by visualizing success and repeating affirmations like, “I am here to serve and succeed.”

5. Leverage Active Listening

  • Action: In conversations, echo your client’s language to show understanding. For example, if they mention “tight budgets,” acknowledge it by saying, “I hear that your budget is a concern.”

  • Goal: Focus on listening 70% of the time and speaking 30%. This creates trust and uncovers deeper client needs.

6. Preempt Objections

  • Action: Address potential objections during your pitch by proactively acknowledging common concerns like budget, timing, or risks. Frame them as solvable problems.

  • Example: “Many of my clients initially had concerns about budgeting for this solution. Here’s how we worked together to make it feasible.”

7. Reprogram Negative Thought Patterns

  • Action: Identify triggers that cause hesitation, such as fear of rejection. Replace those thoughts with positive alternatives.

  • Example: When you feel doubt creeping in, consciously think, “Every call brings me closer to a yes.”

8. Turn B Players into A Players

  • Action: For managers: Focus on building your team’s confidence by identifying and removing blocks.

  • Example: If a salesperson struggles with asking for referrals, role-play conversations to build their comfort and skill.

9. Use NLP for Faster Results

  • Action: Link your desired outcomes with positive emotions. For example, visualize achieving your monthly target and feel the excitement of success. Anchor that emotion by clenching your fist or tapping your wrist so you can recall it before sales calls.

10. Measure and Reflect

  • Action: Track your behavior and results after implementing mindset changes. Write down specific examples of improvements to reinforce your progress.

  • Example: Log every successful cold call or closed deal to remind yourself of what works.

TO-GO

Mark Colgan: Getting comfortable with rejection

Brendon Lemon: Gamifying your job

Stephane Seguin: A few years ago, I was stuck in a rut.

Brian G Burns: How to build an unstoppable mindset

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QUOTE OF THE DAY

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"One of the best predictors of ultimate success isn’t natural talent or even industry expertise, but how you explain your failures and rejections."

Daniel Pink

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